Promoting
a totally new range of products on the market : |
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Client
: Major insurance company.
Context
: After creating a multichannel bank, the Company needs to
cross sell to its insurance customers the new bank product
portfolio, profitably.
Objective
: Selling new integrated financial services packages.
Our
role : Designing a training programme on new products
and related sales methods, then training internal trainers
that trained 8,000 sales managers and reps.
Results
: 100,000 additional clients have bought the new packages.
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Implementing a new distribution model : |
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Client
: Large retail bank.
Context
: The bank redesigns its whole distribution model (point of
sales format, sales roles, customer portfolio management etc.)
in order to increase its sales efficiency and obtain more
sales meetings with customers. The project is extremely sophisticated
and complex.
Objective
: Enabling all regional subsidiaries to successfully implement
the project.
Our
role : Designing and facilitating within a few weeks,
2-day training sessions for the 500 members of the 29 regional
project teams.
Results
: 500.000 additional customer sales meetings in one year.
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Increasing Customer Loyalty : |
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Client
: to B services business with 300,000 employees.
Context
: The global business objective is to increasing the customer
retention rate.
Objective
: Changing customer management practices to increase loyalty
rate.
Our
role : Contributing to designing practices and tools,
then developing and running training workshops for sales teams.
Results
: Customer loyalty rate has reached 97%.
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Promoting a new offer around the world : |
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Client
: B to C services business with 170,000 employees.
Context
: A new service offer is to be launched worldwide.
Our
role : Designing a training toolkit, for easy use by local
trainers without needing preliminary "train the trainers"
workshops.
Results
: project in progress.
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Selling a new generation of power plants : |
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Client
: One of the world leaders in the energy industry.
Context
: The group wants to promote a new generation of power plants
globally. The market potential is several hundred billions
dollars over the next decade.
Objective
: Training all sales executives in a new and standard sales
approach.
Our
role : Designing and running a series of seminars for
groups of fifty sales people from the whole world.
Results
: project in progress.
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