Client : Large retail bank.
Context : In order to double the personal loan revenue in 3 years on, the bank launched a new loan offering and sales support software.
Objective : Familiarising the entire salesforce with the new offer and the new software as well as helping them master a new sales method.
Our role : Designing the new sales method and a whole training programme. Running training sessions for 5,000 sales team managers and for internal trainers in charge of training 20,000 sales reps.
Results : Sales have increased by 30% in a year.

Client : World leading industrial machine manufacturer.
Context : The group wants to conquer the market of turnkey lines, which offer much more potential for growth and profitability.
Objective : Helping the salesforce adopt a new sales approach, based on a strategic and economic analysis of the customer's project and on seeking to maximise value for both parties.
Our role : Designing along with McKinsey the new sales approach, then rolling out a training programme for all sales executives and teams in Europe, USA, South America and Asia.
Results : 20% increase in sales of turnkey lines in a year

Client : B to B services business with revenues of $ 25 billion revenue.
Context : Profitability has been decreasing for 15 years, due to constant pressure on tariffs from key accounts.
Objective : Achieving the first price increase in the company's history.
Our role : Motivating and training all the sales team managers and setting up and transferring a complete toolkit for implementing local action plans.
Results : Cash flow has gone up by 57% in one year.

Client : Major insurance company.
Context : After creating a multichannel bank, the Company needs to cross sell to its insurance customers the new bank product portfolio, profitably.
Objective : Selling new integrated financial services packages.
Our role : Designing a training programme on new products and related sales methods, then training internal trainers that trained 8,000 sales managers and reps.
Results : 100,000 additional clients have bought the new packages.

Client : Large retail bank.
Context : The bank redesigns its whole distribution model (point of sales format, sales roles, customer portfolio management etc.) in order to increase its sales efficiency and obtain more sales meetings with customers. The project is extremely sophisticated and complex.
Objective : Enabling all regional subsidiaries to successfully implement the project.
Our role : Designing and facilitating within a few weeks, 2-day training sessions for the 500 members of the 29 regional project teams.
Results : 500.000 additional customer sales meetings in one year.

Client : B to B services business with 30,000 employees.
Context : The Company has issued an ambitious strategic project about its commitments towards clients and employees.
Objective : Aligning management practices to the commitments made to employees.
Our role : Designing and running a training courses dedicated to the 1,500 managers.
Results : company commitments have been delivered.

Client : B to B services business with 300,000 employees..
Context : The global business objective is to increasing the customer retention rate.
Objective : Changing customer management practices to increase loyalty rate.
Our role : Contributing to designing practices and tools, then developing and running training workshops for sales teams.
Results : Customer loyalty rate has reached 97%.

Client : : B to C services business with 170,000 employees.
Context : A new service offer is to be launched worldwide.
Objective : Simultaneously training 25,000 executives and employees in 90 countries.
Our role : Designing a training toolkit, for easy use by local trainers without needing preliminary "train the trainers" workshops.
Results : project in progress

Client : One of the world leaders in the energy industry.
Context : The group wants to promote a new generation of power plants globally. The market potential is several hundred billions dollars over the next decade.
Objective : Training all sales executives in a new and standard sales approach.
Our role : Designing and running a series of seminars for groups of fifty sales people from the whole world.
Results : project in progress